شروط السفر والإلغاء

الرئيسية

شروط السفر والإلغاء

نحن في بدر للطيران نحرص على تقديم تجربة سفر مريحة وآمنة لعملائنا الكرام. لذا، نرجو منك الاطلاع على الشروط والأحكام التالية المتعلقة بالسفر والإلغاء:

شروط السفر

الوثائق المطلوبة: يُشترط أن يكون جواز السفر ساريًا لمدة لا تقل عن 6 أشهر من تاريخ السفر. كما يجب الحصول على التأشيرات اللازمة للوجهة المقصودة.
الوصول إلى المطار: يُنصح بالوصول إلى المطار قبل موعد الرحلة بمدة لا تقل عن 3 ساعات للرحلات الدولية و2 ساعة للرحلات الداخلية.
الأمتعة: يُسمح بحقيبة يد واحدة بوزن لا يتجاوز 7 كجم. يُرجى مراجعة سياسة الأمتعة الخاصة بكل وجهة لمعرفة التفاصيل الدقيقة.
الركاب ذوو الاحتياجات الخاصة: يُرجى إبلاغنا مسبقًا عن أي احتياجات خاصة لتوفير الخدمة المناسبة.

سياسة الإلغاء والتعديل

الإلغاء من قبل الشركة: في حالة إلغاء الرحلة من قبل بدر للطيران، يحق للركاب الحصول على استرداد كامل لقيمة التذكرة أو إعادة الحجز دون رسوم إضافية.
الإلغاء من قبل الراكب: تختلف رسوم الإلغاء حسب نوع التذكرة ووقت الإلغاء. يُنصح بمراجعة شروط التذكرة عند الحجز.
التعديل على الحجز: يُسمح بتعديل الحجز وفقًا لسياسة التعديلات الخاصة بالشركة. قد تُفرض رسوم إضافية حسب نوع التذكرة.

حقوق الركاب

في حالة حدوث تأخير أو إلغاء للرحلة، يلتزم بدر للطيران بالتعويض وفقًا للأنظمة المعمول بها في سلطة الطيران المدني السودانية.

لمزيد من المعلومات أو للاستفسارات، يُرجى التواصل معنا عبر صفحة اتصل بنا.

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